Legal & Data
Privacy Policy
Scope
How INSART handles personal data collected through this website.
Last updated
2026-11-05
This policy describes how INSART Institute of Advanced Research and Technologies SP. Z O.O. ("the institute", "we") handles personal data collected through this website. It applies to visitors to institutetechnologies.digital and to anyone who submits an enquiry through the site.
Reading this policy
Controller — who decides how data is used
Processing — what we do with an enquiry
Rights — what you can ask us to do
Who is responsible for your data
Registered office
ul. Józefa Sarego 5, lok. 4
31-047 Kraków, Poland
The data controller is INSART Institute of Advanced Research and Technologies SP. Z O.O., registered in Poland. The company's registry figures are listed here so you can identify the legal entity that answers for your data:
For any question about this policy, a request about your data, or a complaint about how an enquiry was handled, write to the email address above or send a letter to the registered office. The institute answers data questions in the same working hours as its general enquiries.
What data we collect
We keep collection narrow on purpose. Nothing on this site asks for more than the information needed to read and answer your message.
If a field is optional, leaving it empty changes nothing about how your enquiry is handled.
Provided by you
- Your name — so a reply can be addressed to the right person.
- Email address — the channel we use to answer.
- Phone number — only if you choose to add one.
- Your message — the content of the enquiry you send.
Recorded automatically
The site may also record technical data that is standard for web servers, such as the request time and the page requested. We do not use this data to identify individual visitors.
Why we process your data
Answering you
We process enquiry data to respond to your message and to handle any follow-up correspondence. This is necessary for the purpose of answering your enquiry.
Routing a request
Where you have asked about a research program, a collaboration, or a topic proposal, we process the data to assess and route that request to the people who can answer it.
Keeping records
We keep a simple record of enquiries so that correspondence can be traced if you write again, and so that we can show how a request was handled.
We do not use enquiry data for advertising, profiling, or automated decision-making, and we do not combine it with data from other sources.
How long we keep data
Enquiry data is kept for as long as needed to handle the enquiry and any related correspondence, and for a reasonable period afterwards for record-keeping. When that period ends, the data is deleted.
- Step 1 Your enquiry arrives and is read by the team responsible for the topic.
- Step 2 The correspondence stays open while the request is being handled and answered.
- Step 3 After the request closes, a record is kept for a reasonable period for reference.
- Step 4 When that period ends, the data is deleted from our systems.
If you want to know which stage an earlier enquiry is at, ask us by email and we will check.
You can ask for a copy of your enquiry data at any time by email
Sharing and transfers
Short version: your enquiry is not a product, and it is not passed around.
What never happens
We do not sell personal data.
Service providers
Data may be shared with service providers who support the site or email, and only to the extent needed to provide those services.
Transfers outside the EEA
Where a service provider processes data outside the European Economic Area, we rely on the applicable legal safeguards for that transfer.
Your rights
Under the applicable data protection rules, you can make the requests listed here. To make a request, contact us at the email address above.
- Access Request access to the personal data we hold about you.
- Correction Request correction of inaccurate data.
- Deletion Request deletion of your data where there is no overriding reason for us to keep it.
- Object or restrict Object to or restrict certain processing.
- Complaint Lodge a complaint with the Polish supervisory authority (Prezes Urzędu Ochrony Danych Osobowych).
We answer requests at the email address published in this policy. If a request concerns an enquiry you sent earlier, mention roughly when you wrote so it can be found faster.
Cookies
Cookies are handled under a separate document so the details stay in one place.
The site uses cookies as described in the cookie policy. The cookie policy explains which cookies are used and how to manage them in your browser.
Read the cookie policyQuestions about this policy
Common points that come up when people read a privacy policy for the first time.
Do I have to give my data to read the site? +
No. Browsing the research pages and briefings does not require an account or a form. Data is collected when you choose to send an enquiry or write to us by email.
What happens after I send an enquiry? +
Your message is read by the team responsible for the topic and answered by email or phone, whichever channel you used. A short record is kept while the request is open and for a reasonable period afterwards.
Can I ask you to delete an older enquiry? +
Yes. Send the request to the data contact address and mention roughly when you wrote. If there is no overriding reason to keep the record, the data is deleted.
Does this policy cover the other INSART pages? +
It covers personal data collected through this website as a whole. If a separate document applies to a specific service, it is named on the page that offers that service.
Registry
KRS 0000949885
NIP 6762610622
REGON 521068374
INSART Institute of Advanced Research and Technologies · Privacy Policy · 2026