Contact the institute
Enquiries
Enquiries reach the institute by phone, by email, or through the form on this page. This page lists the contact details and explains how different kinds of enquiries are handled.
Office hours
MON–FRI
09:00 – 18:00 CET
Registered
Kraków
31-047
Reply
Written enquiries
answered in order of arrival
How an enquiry is routed
- A Program scope questions go to the team working on that program.
- B Topic proposals go to the editorial group that selects topics.
- C Formal and procurement mail follows the registry identifiers below.
Registered address
Where the institute is registered
This is the institute's registered office and the address to use for formal correspondence. Letters, service documents, and courier deliveries addressed here reach the institute directly; there is no separate postal box or branch to route around.
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Entity
INSART Institute of Advanced Research and Technologies SP. Z O.O.
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Street
ul. Józefa Sarego 5, lok. 4
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City and postcode
31-047 Kraków, Poland
Phone and email
The phone line is answered during standard business hours in Poland. Email is the more reliable route for anything that needs a written record or an attachment.
Use email for attachments, program references, and anything you want on record.
Find the office
Sarego Street, in the centre of Kraków
The registered office sits on ul. Józefa Sarego, a short walk from the Kraków Old Town ring. Visits are by prior arrangement only — the institute works to a research schedule, so a confirmed time is needed before anyone travels.
Research and collaboration
What a useful enquiry names
Enquiries about a specific research program, a topic proposal, or a possible collaboration are read by the research team. A useful enquiry names the program or topic and explains what you need from the institute.
- 01 The program or topic you are asking about, by its published name.
- 02 What you need from the institute — a briefing, a scope check, a joint proposal, or an introduction.
- 03 Your organisation and the timeline you are working to, if one is fixed.
- 04 Who to reply to, if someone other than you will take the thread forward.
If an enquiry concerns a program's scope, it is routed to the team working on that program. Topic proposals go to the editorial group that selects topics.
Written enquiries
Send a research or collaboration enquiry
The form on this page is for written enquiries. It asks for your name, contact details, and a short description of what you need. The description field matters most: a clear question gets a faster and more useful answer.
Enquiries sent through the form reach the institute the same way email does. Every written enquiry gets an answer, though response time depends on current research workload.
The form collects personal data. The privacy policy describes what is collected, why, how long it is kept, and how to make a request about your data.
Scope of the institute's work
Legal advice, compliance auditing, and client-side technology implementation sit outside what the institute does.
What the institute cannot help with
The institute does not provide legal advice, does not act as a compliance auditor, and does not implement technology on behalf of clients. Enquiries asking for those services are outside what the institute does, and they are better directed to a law firm, an audit practice, or an implementation partner.
Compliance and risk notes on this site are background material for decision-makers. They are a starting point for a team working through a regulatory question, not a substitute for professional advice. Where a note raises a question your own advisers should answer, treat it as a prompt rather than an answer.
Not offered
Legal advice or legal opinions on a regulatory question.
Not offered
Acting as a compliance auditor or signing off an audit.
Not offered
Delivering or implementing technology on a client's behalf.
If your enquiry falls into one of these areas, it is still worth writing — the institute can often point to the published research that covers the ground.
Formal and procurement correspondence
Registration details for vendor checks
For procurement checks, vendor onboarding, or any formal purpose, use the institute's registration details below. These identifiers are the authoritative ones. If a form or system asks for a company registration number, this is what to enter.
- KRS
- 0000949885
- NIP
- 6762610622
- REGON
- 521068374
- Registered office
- ul. Józefa Sarego 5, lok. 4, 31-047 Kraków, Poland
Privacy
What happens to the data you send
The form on this page collects personal data. The privacy policy describes what is collected, why, how long it is kept, and how to make a request about your data. The cookie policy covers cookies used on the site. Both documents are linked from the footer of every page, and both are readable before you send anything.
Not sure which route fits?
Write to the institute with your question in your own words. If it belongs with a program team, the editorial group, or a formal contact, it will be routed from there — you do not need to pick the right desk yourself.